Responsive | Knowledgeable | Proactive Helpdesk
Managed IT services by Treasure Valley professionals
Outsourced IT | Local experts
Relax. We'll handle I.T.
Your Managed Service Provider
experts at IT support + Cybersecurity
If you are tired of trying to figure out your tech systems - or your current managed services provider is not providing the value or protection that you expect - then we can help!
We’re your outsourced IT department, which means we work as part of your business, supporting your growth and business goals.
Whether you have internal IT resources or not, an outsourced IT department can partner with your company to provide the IT support you need.
With a fast, reliable helpdesk, our technicians will solve your IT issues, so you don’t have to worry about them.
How we work:
Learn About Your Business
A holistic approach to business growth
We’ll listen to your business goals and help identify your technical needs to fully support your growth.
Understanding your business strategy allows us help you determine the appropriate technical needs not just for today, but for the future of your business.
Customize Your Plan
The IT support that’s right for you
Once we’ve established your unique needs, employee devices, and insurance requirements, we can create a customized package with a fixed, dependable monthly fee.
By outsourcing IT, you have a team of friendly local experts ready to deal with anything tech-related, so you don’t have to.
Jump Onboard!
We’re delighted to be on your team!
Whether we’re your first IT support service or you’re moving from another managed services provider, including us into your team couldn’t be easier.
We’ll handle all the work of resetting passwords, installing the necessary software, and inventorying your technical assets.
And Once You're A Client...
Triage Helpdesk
24/7/365 support
Our Boise-based helpdesk is a group of friendly, knowledgeable experts who are here to help you solve issues quickly and easily.
We take your call quickly, we fix issues on the call if we can, or agree next steps with you and keep you updated. We are always happy to help. We know tech can be confusing - that’s why you hired us!
Regular Check-ins
Your outsourced IT department
We have regular business reviews to make sure we’re providing all the IT support you need as your business shifts and grows.
As your outsourced IT department, we want you to see us as an integral part of your business growth and we’ll work with you to make your tech as hassle-free as possible.
IT Consulting
IT strategy for growth
From software to hardware, to insurance and vendors, there’s a lot of IT strategy to consider as your business grows.
As part of our managed IT services, we are happy to consult with you on all these issues and more.
We’re your sounding board as you consider bigger projects, and can provide quotes, recommend vendors, and ensure you’re complying with your cyber insurance policy requirements
We’ll team up with your IT staff to get it all done
Co-managed IT Services
If you already have IT support in-house, let us work alongside them to accomplish your IT initiatives.
We can provide helpdesk support 24/7/365 so you’re not dependent on one employee at all times.
And if you need support with one-time projects, ensuring cyber insurance compliance, or advice on more complex tech issues, our team of certified experts can guide you in making the best decisions for your company.
Cybersecurity
As cybersecurity policies become more complex, even completing the application form needs a tech expert!
We can ensure you are in full compliance with your cyber insurance policy and advise on what security protections to consider to meet your specific business needs.
IT ProjectS
If you’re considering a tech upgrade or looking into a more complex project, we’d love to help.
From strategy and project implementation to installing cabling and hardware, we can ensure everything is completed to get you up and running as fast as possible.
⭐️⭐️⭐️⭐️⭐️
5 Star Average Google Review
With over 100 reviews (and counting) our average 5 star rating is thanks to our amazing employees who go above and beyond every day in the Treasure Valley
Proudly Partnering With
Your Expert IT Department
Letting you focus on what you do best
Contact Us
EXPLORE OUR SERVICES
Professional, functional business systems for in-house and remote employees
Testimonials
Scott G. | President, Local Print and Publishing Company in Idaho
Orion is one of our best vendors at any level. Its the balance of expertise, helping us keep up to date with tech as it advances, and knowing the people at the helpdesk when you call who are always friendly and helpful and get issues fixed fast.
Jocelyn Ariola
Michael demonstrated great professionalism and patience while assisting me through the lengthy process of uninstalling McAfee. He made me feel comfortable even though the process was irritating.
Linda DeMeyer
Gunnar at Orion is just the best! He's patient and knowledgeable about everything in the IT business. So thankful that we have this team on our side. DeMeyer Furniture has worked with Orion for many years and they never disappoint!
Blogs
Depend on I.T. Depend on us.
